TrackedQR

Help

Billing and receipts

Paddle, our payment partner, sells our plans as the merchant of record. That means Paddle takes the payments, adds VAT where it applies, and sends the receipts.

The prices

£1 for 7 days, then £39.99 every 4 weeks. Cancel at any time. £89.99 every 3 months (£29.99 a month). Cancel at any time. £239.99 a year (£19.99 a month). Cancel at any time. Paddle shows the price in your own money at checkout.

Your card, receipts and invoices

  1. Open Account.
  2. Press Card, receipts and invoices. Paddle's page opens, where you can change the card and download invoices.

When a payment does not go through

Paddle tries again and tells you by email. Update your card within 7 days and nothing stops. After 7 days your plan acts as ended: your codes keep working, but you cannot change them or see the scans until the payment goes through.

Changing to another plan

Write to [CONTACT EMAIL] and we change it for you, from the end of the time you paid for.

Refunds

See the refunds page.

Still stuck? Write to [CONTACT EMAIL].