Help
- How to cancel your planCancel your TrackedQR plan in two steps from your account page. Your codes keep working after the plan ends.
- What happens after you cancelWhen a TrackedQR plan ends, every code keeps working and keeps counting scans. Pay again to see the scans and change codes.
- Billing and receiptsHow TrackedQR billing works: Paddle takes the payments and sends receipts; change your card or get invoices from your account page.
- Why does my code not scan?The common reasons a QR code does not scan, and how to fix each: contrast, size, the quiet border, the logo, and the print.
- The link checkTrackedQR checks the links of its customers' codes once a day and tells them when a link stops working. How it works, for code owners and site owners.